CVE-2019-13457 MEDIUM

CVE-2019-13457

Vendor N/A
Product n/a
Published March 10, 2020
Last update August 4, 2024
View on NVD All CVEs

CVSS base score

4.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:N

What the vulnerability does

01Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Key dates

02Disclosure timeline

March 10, 2020 CVE published
August 4, 2024 Record updated