CVE-2019-18179 LOW

CVE-2019-18179

Vendor N/A
Product n/a
Published January 6, 2020
Last update August 5, 2024
View on NVD All CVEs

CVSS base score

3.5/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction Required
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R

What the vulnerability does

01Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

Key dates

02Disclosure timeline

January 6, 2020 CVE published
August 5, 2024 Record updated