CVE-2020-1771 MEDIUM

CVE-2020-1771: Possible XSS in Customer user address book

Vendor Otrs Ag
Product ((OTRS)) Community Edition
Weakness CWE-79 · XSS
Published March 27, 2020
Last update September 17, 2024

CVSS base score

4.6/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction Required
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N

What the vulnerability does

01Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Key dates

02Disclosure timeline

March 27, 2020 CVE published
September 17, 2024 Record updated