CVE-2020-1779 MEDIUM

CVE-2020-1779: Dynamic templates reveal sensitive data when OTRS tags are used

Vendor Otrs Ag
Product OTRSTicketForms
Weakness CWE-200 · Info exposure
Published February 8, 2021
Last update September 16, 2024

CVSS base score

4.3/10
Attack vector Adjacent
Attack complexity Low
Privileges required High
User interaction Required
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Key dates

02Disclosure timeline

February 8, 2021 CVE published
September 16, 2024 Record updated