CVE-2020-2500 CRITICAL

CVE-2020-2500

Vendor Qnap Systems Inc.
Product Helpdesk
Weakness CWE-284
Published July 1, 2020
Last update August 4, 2024
View on NVD All CVEs

CVSS base score

9.8/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

What the vulnerability does

01Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Key dates

02Disclosure timeline

July 1, 2020 CVE published
August 4, 2024 Record updated