CVE-2020-36926 MEDIUM

CVE-2020-36926: SmarterTools SmarterTrack 7922 -Information Disclosure

Vendor Smartertools
Product SmarterTools SmarterTrack
Weakness CWE-497
Published January 15, 2026
Last update April 7, 2026

CVSS base score

6.9/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

Key dates

02Disclosure timeline

January 15, 2026 CVE published
April 7, 2026 Record updated