CVE-2021-21435 MEDIUM

CVE-2021-21435: Information exposure in PDF export

Vendor Otrs Ag
Product OTRS
Weakness CWE-200 · Info exposure
Published February 8, 2021
Last update September 16, 2024
View on NVD All CVEs

CVSS base score

5.7/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction Required
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Key dates

02Disclosure timeline

February 8, 2021 CVE published
September 16, 2024 Record updated