CVE-2021-21441 HIGH

CVE-2021-21441: XSS in the ticket overview screens

Vendor Otrs Ag
Product ((OTRS)) Community Edition
Weakness CWE-79 · XSS
Published June 16, 2021
Last update September 16, 2024

CVSS base score

7.5/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Key dates

02Disclosure timeline

June 16, 2021 CVE published
September 16, 2024 Record updated