CVE-2021-21443 LOW

CVE-2021-21443: Unautorized listing of the customer user emails

Vendor Otrs Ag
Product ((OTRS)) Community Edition
Weakness CWE-200 · Info exposure
Published July 26, 2021
Last update September 16, 2024

CVSS base score

3.5/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction Required
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

What the vulnerability does

01Description

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Key dates

02Disclosure timeline

July 26, 2021 CVE published
September 16, 2024 Record updated