CVE-2022-20658 CRITICAL

CVE-2022-20658: Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability

Vendor Cisco
Product Cisco Unified Contact Center Domain Manager
Weakness CWE-602 · Client-side enforcement
Published January 14, 2022
Last update November 6, 2024

CVSS base score

9.6/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N

What the vulnerability does

01Description

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

Key dates

02Disclosure timeline

January 14, 2022 CVE published
November 6, 2024 Record updated