What the vulnerability does
01Description
Missing Authorization vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.1.
Explanation of Vulnerability in Simple Terms
02Summary
JS Help Desk versions up to 2.7.1 lack proper authorization checks, allowing unauthenticated attackers to modify or delete data on affected sites. The vulnerability requires no special access or user interaction. Site administrators should update immediately to a version newer than 2.7.1.
What an attacker can do
03Attacker Capabilities
Modify or delete help desk data without logging in.
Potential impact on your site
04Site Impact
Attackers can corrupt or destroy help desk tickets and support data without any credentials.
Conditions required to exploit
05Prerequisites
Network access only; no authentication or user interaction required.
Key dates
06Disclosure timeline
December 13, 2024
CVE published
April 28, 2026
Record updated