What the vulnerability does
01Description
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.1.
Explanation of Vulnerability in Simple Terms
02Summary
JS Help Desk contains a SQL injection vulnerability in versions up to 2.7.1. An attacker can send a crafted request to extract or modify database contents without authentication. The vulnerability requires no user interaction and can be exploited over the network. Site administrators should update immediately to a patched version.
What an attacker can do
03Attacker Capabilities
Extract sensitive data from the database or modify database records without logging in.
Potential impact on your site
04Site Impact
Attackers can read user data, modify support tickets, or compromise site integrity without any credentials.
Conditions required to exploit
05Prerequisites
Network access to the plugin; no authentication or user interaction required.
Key dates
06Disclosure timeline
April 17, 2024
CVE published
April 28, 2026
Record updated