CVE-2023-25444 CRITICAL

CVE-2023-25444: WordPress JS Help Desk – Best Help Desk & Support Plugin plugin <= 2.7.7 - Arbitrary File Upload vulnerability

Vendor Js Help Desk
Product JS Help Desk – Best Help Desk & Support Plugin
Weakness CWE-434 · Unrestricted file upload
Published May 17, 2024
Last update April 28, 2026

CVSS base score

9.1/10
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H

What the vulnerability does

01Description

Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Using Malicious Files.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.7.

Explanation of Vulnerability in Simple Terms

02Summary

JS Help Desk versions up to 2.7.7 allow high-privilege users to upload files without proper validation. An attacker with admin or elevated permissions can upload malicious files that may execute on the server or be accessed by other users. This can lead to unauthorized code execution, data theft, or site compromise. Update to a version newer than 2.7.7.

What an attacker can do

03Attacker Capabilities

Upload and execute malicious files on the server, or make uploaded files accessible to other users.

Potential impact on your site

04Site Impact

A compromised admin account could upload malicious code, leading to full site takeover or data breach.

Conditions required to exploit

05Prerequisites

Attacker must have high-level admin or privileged account access to the plugin.

Key dates

06Disclosure timeline

May 17, 2024 CVE published
April 28, 2026 Record updated

Related vulnerabilities

08Related CVE