CVE-2023-25997 MEDIUM

CVE-2023-25997: WordPress Sola Support Ticket <= 3.17 - Arbitrary Content Deletion Vulnerability

Vendor Solaplugins

Product Sola Support Ticket

Weakness CWE-862 · Missing authorization

Published June 6, 2025

Last update April 28, 2026

View on NVD All CVEs

CVSS base score

6.5/10

Attack vector Network

Attack complexity Low

Privileges required Low

User interaction None

Confidentiality None

Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

What the vulnerability does

01Description

Missing Authorization vulnerability in SolaPlugins Sola Support Ticket allows Exploiting Incorrectly Configured Access Control Security Levels. This issue affects Sola Support Ticket: from n/a through 3.17.

Explanation of Vulnerability in Simple Terms

02Summary

Sola Support Ticket versions 3.17 and earlier lack proper authorization checks, allowing authenticated users to modify support tickets they should not have access to. An attacker with a low-privilege account can change ticket data, including status and content, affecting the integrity of support records. Update to a version newer than 3.17 to resolve this issue.

What an attacker can do

03Attacker Capabilities

Modify or change support tickets belonging to other users or restricted ticket data.

Potential impact on your site

04Site Impact

Support ticket data can be altered by unauthorized users, compromising ticket integrity and support operations.

Conditions required to exploit

05Prerequisites

Attacker must have a low-privilege user account on the site.

Key dates

06Disclosure timeline

June 6, 2025 CVE published

April 28, 2026 Record updated

External resources

07References

NVD — National Vulnerability Database https://nvd.nist.gov/vuln/detail/CVE-2023-25997 CWE — Common Weakness Enumeration https://cwe.mitre.org/data/definitions/862.html

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