CVE-2023-38059 MEDIUM

CVE-2023-38059: External pictures can be loaded even if not allowed by configuration

Vendor Otrs Ag
Product OTRS
Weakness CWE-200 · Info exposure
Published October 16, 2023
Last update September 16, 2024

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

What the vulnerability does

01Description

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Key dates

02Disclosure timeline

October 16, 2023 CVE published
September 16, 2024 Record updated