CVE-2023-5421 LOW

CVE-2023-5421: Possible XSS execution in customer information

Vendor Otrs Ag
Product OTRS
Weakness CWE-20 · Input validation
Published October 16, 2023
Last update September 16, 2024
View on NVD All CVEs

CVSS base score

3.5/10
Attack vector Adjacent
Attack complexity Low
Privileges required High
User interaction None
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

What the vulnerability does

01Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Key dates

02Disclosure timeline

October 16, 2023 CVE published
September 16, 2024 Record updated