CVE-2024-10625 CRITICAL

CVE-2024-10625: WooCommerce Support Ticket System <= 17.7 - Unauthenticated Arbitrary File Deletion

Vendor Vanquish
Product WooCommerce Support Ticket System
Weakness CWE-22 · Path traversal
Published November 9, 2024
Last update April 8, 2026

CVSS base score

9.8/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

What the vulnerability does

01Description

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_tmp_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

Explanation of Vulnerability in Simple Terms

02Summary

The WooCommerce Support Ticket System contains a path traversal vulnerability that allows unauthenticated attackers to read, modify, or delete arbitrary files on the server. The flaw exists in how the plugin handles file paths without proper validation. An attacker can exploit this remotely without authentication or user interaction to gain full control over the site's data and functionality.

What an attacker can do

03Attacker Capabilities

Read, modify, or delete any file on the server without authentication.

Potential impact on your site

04Site Impact

Complete compromise of site data, configuration files, and ability to run malicious code on the server.

Conditions required to exploit

05Prerequisites

Network access only; no authentication or user interaction required.

Key dates

06Disclosure timeline

November 9, 2024 CVE published
April 8, 2026 Record updated

Related vulnerabilities

08Related CVE