What the vulnerability does
01Description
The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Explanation of Vulnerability in Simple Terms
02Summary
The CRM Perks WordPress plugin for HelpDesk integration contains a stored cross-site scripting (XSS) vulnerability in versions up to 1.1.6. An authenticated user with low privileges can inject malicious scripts that execute in the browsers of other site users, potentially compromising accounts or stealing sensitive data. The vulnerability affects the plugin's scope across the site.
What an attacker can do
03Attacker Capabilities
Inject malicious scripts that run in other users' browsers when they view affected pages.
Potential impact on your site
04Site Impact
Other site users, including admins, may have their sessions hijacked or data stolen if they view pages containing the injected script.
Conditions required to exploit
05Prerequisites
Attacker must have a low-privilege WordPress account (e.g., subscriber or contributor role).
Key dates
06Disclosure timeline
December 16, 2024
CVE published
April 8, 2026
Record updated
