CVE-2024-23792 MEDIUM

CVE-2024-23792: Insufficient access control

Vendor Otrs Ag
Product OTRS
Weakness CWE-287 · Improper authentication
Published January 29, 2024
Last update November 12, 2024

CVSS base score

5.3/10
Attack vector Network
Attack complexity High
Privileges required Low
User interaction None
Confidentiality None
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N

What the vulnerability does

01Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Key dates

02Disclosure timeline

January 29, 2024 CVE published
November 12, 2024 Record updated