CVE-2024-28987 CRITICAL

CVE-2024-28987: SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Vendor Solarwinds

Product Web Help Desk

Weakness CWE-798 · Hardcoded credentials

KEV Status Known Exploited

Published August 21, 2024

Last update October 21, 2025

View on NVD All CVEs

CVSS base score

9.1/10

Attack vector Network

Attack complexity Low

Privileges required None

User interaction None

Confidentiality High

Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

What the vulnerability does

01Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CISA mandated remediation

02CISA Required Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Key dates

03Disclosure timeline

August 21, 2024 CVE published

October 21, 2025 Record updated

External resources

04References

NVD — National Vulnerability Database https://nvd.nist.gov/vuln/detail/CVE-2024-28987 CWE — Common Weakness Enumeration https://cwe.mitre.org/data/definitions/798.html CISA KEV Reference https://www.solarwinds.com/trust-center/security-advisories/cv… CISA KEV Reference https://nvd.nist.gov/vuln/detail/CVE-2024-28987

Related vulnerabilities

Identifiers

CVE CVE-2024-28987

CWE CWE-798

CVSS 9.1 / CRITICAL

Affected versions