CVE-2024-31273 MEDIUM

CVE-2024-31273: WordPress JS Help Desk plugin <= 2.8.3 - Broken Access Control vulnerability

Vendor Js Help Desk

Product JS Help Desk – Best Help Desk & Support Plugin

Weakness CWE-862 · Missing authorization

Published June 9, 2024

Last update April 28, 2026

View on NVD All CVEs

CVSS base score

5.3/10

Attack vector Network

Attack complexity Low

Privileges required None

User interaction None

Confidentiality None

Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

What the vulnerability does

01Description

Missing Authorization vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.3.

Explanation of Vulnerability in Simple Terms

02Summary

JS Help Desk versions up to 2.8.3 lack proper authorization checks, allowing unauthenticated attackers to disrupt the service. An attacker can send requests over the network without credentials to trigger a denial-of-service condition. No user interaction is required. Site administrators should update to a version newer than 2.8.3.

What an attacker can do

03Attacker Capabilities

Disrupt the help desk service by sending unauthenticated requests that consume resources or cause downtime.

Potential impact on your site

04Site Impact

Your help desk may become unavailable or unresponsive to legitimate support requests.

Conditions required to exploit

05Prerequisites

Network access only; no authentication or user interaction required.

Key dates

06Disclosure timeline

June 9, 2024 CVE published

April 28, 2026 Record updated

External resources

07References

NVD — National Vulnerability Database https://nvd.nist.gov/vuln/detail/CVE-2024-31273 CWE — Common Weakness Enumeration https://cwe.mitre.org/data/definitions/862.html AskarLabs — CWE-862 write-up Missing Authorization

Related vulnerabilities

Identifiers

CVE CVE-2024-31273

CWE CWE-862

CVSS 5.3 / MEDIUM

Affected versions