CVE-2024-32129 MEDIUM

CVE-2024-32129: WordPress Freshdesk (official) plugin <= 2.3.6 - Open Redirection vulnerability

Vendor Freshworks

Product Freshdesk (official)

Weakness CWE-601 · Open redirect

Published April 15, 2024

Last update April 28, 2026

View on NVD All CVEs

CVSS base score

4.7/10

Attack vector Network

Attack complexity Low

Privileges required None

User interaction Required

Confidentiality Low

Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N

What the vulnerability does

01Description

URL Redirection to Untrusted Site ('Open Redirect') vulnerability in Freshworks Freshdesk (official).This issue affects Freshdesk (official): from n/a through 2.3.6.

Explanation of Vulnerability in Simple Terms

02Summary

Freshdesk versions up to 2.3.6 contain an open redirect vulnerability in the web interface. An attacker can craft a malicious link that redirects users to an external website after they interact with it. The vulnerability requires user interaction and has limited confidentiality impact. Update to a version newer than 2.3.6 to resolve this issue.

What an attacker can do

03Attacker Capabilities

Redirect users to a malicious external website via a crafted link.

Potential impact on your site

04Site Impact

Users may be tricked into visiting phishing or malware sites, damaging trust and potentially compromising credentials.

Conditions required to exploit

05Prerequisites

User must click a malicious link; no authentication required.

Key dates

06Disclosure timeline

April 15, 2024 CVE published

April 28, 2026 Record updated

External resources

07References

NVD — National Vulnerability Database https://nvd.nist.gov/vuln/detail/CVE-2024-32129 CWE — Common Weakness Enumeration https://cwe.mitre.org/data/definitions/601.html AskarLabs — CWE-601 write-up URL Redirection to Untrusted Site (Open Redirect)

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