CVE-2024-43274 MEDIUM

CVE-2024-43274: WordPress JS Help Desk – The Ultimate Help Desk plugin <= 2.8.6 - Broken Access Control vulnerability

Vendor Js Help Desk
Product JS Help Desk – Best Help Desk & Support Plugin
Weakness CWE-862 · Missing authorization
Published November 1, 2024
Last update April 28, 2026

CVSS base score

5.8/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:N/A:N

What the vulnerability does

01Description

Missing Authorization vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.6.

Explanation of Vulnerability in Simple Terms

02Summary

JS Help Desk versions up to 2.8.6 lack proper authorization checks, allowing unauthenticated attackers to read sensitive information. The vulnerability affects the plugin's core functionality and can be exploited remotely without user interaction. Site administrators should update to a version newer than 2.8.6 immediately.

What an attacker can do

03Attacker Capabilities

Read sensitive information from the help desk system without logging in.

Potential impact on your site

04Site Impact

Confidential support tickets, user data, or internal communications may be exposed to the public.

Conditions required to exploit

05Prerequisites

Network access to the site; no authentication or user interaction required.

Key dates

06Disclosure timeline

November 1, 2024 CVE published
April 28, 2026 Record updated

Related vulnerabilities

08Related CVE