CVE-2024-4879 CRITICAL

CVE-2024-4879: Jelly Template Injection Vulnerability in ServiceNow UI Macros

Vendor Servicenow
Product Now Platform
Weakness CWE-1287
KEV Status Known Exploited
Published July 10, 2024
Last update October 21, 2025
View on NVD All CVEs

CVSS base score

9.3/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality —
Integrity —

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

What the vulnerability does

01Description

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

CISA mandated remediation

02CISA Required Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Key dates

03Disclosure timeline

July 10, 2024 CVE published
October 21, 2025 Record updated