CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L
What the vulnerability does
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in JoomSky JS Help Desk js-support-ticket allows Stored XSS.This issue affects JS Help Desk: from n/a through <= 2.8.7.
Explanation of Vulnerability in Simple Terms
JS Help Desk versions 2.8.7 and earlier contain a cross-site scripting (XSS) vulnerability that allows authenticated administrators to inject malicious scripts. The vulnerability requires user interaction—typically clicking a crafted link—and can affect other users viewing the injected content. Impact is limited to low-severity data exposure and site defacement.
What an attacker can do
Inject malicious scripts that execute in other users' browsers when they view affected pages.
Potential impact on your site
Administrators could be tricked into injecting scripts that compromise other admin accounts or deface the help desk interface.
Conditions required to exploit
Attacker must be an authenticated administrator; victim must click a link or visit a page containing the payload.
Key dates
External resources
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