What the vulnerability does
01Description
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Tevya Satisfaction Reports from Help Scout happiness-reports-for-help-scout allows Reflected XSS.This issue affects Satisfaction Reports from Help Scout: from n/a through <= 2.0.3.
Explanation of Vulnerability in Simple Terms
02Summary
Satisfaction Reports from Help Scout versions 2.0.3 and earlier contain a cross-site scripting (XSS) vulnerability. An attacker can inject malicious scripts that execute in a victim's browser when they view affected pages. The vulnerability requires user interaction and can affect other users or the site itself depending on context.
What an attacker can do
03Attacker Capabilities
Inject malicious scripts that run in a victim's browser when they view affected content.
Potential impact on your site
04Site Impact
Users visiting affected pages may have their sessions hijacked, credentials stolen, or site data compromised.
Conditions required to exploit
05Prerequisites
Victim must visit a page containing the attacker's malicious input; no authentication required.
Key dates
06Disclosure timeline
November 9, 2024
CVE published
May 11, 2026
Record updated