CVE-2024-51778 HIGH

CVE-2024-51778: WordPress Satisfaction Reports from Help Scout plugin <= 2.0.3 - Reflected Cross Site Scripting (XSS) vulnerability

Vendor Tevya
Product Satisfaction Reports from Help Scout
Weakness CWE-79 · XSS
Published November 9, 2024
Last update May 11, 2026

CVSS base score

7.1/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

What the vulnerability does

01Description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Tevya Satisfaction Reports from Help Scout happiness-reports-for-help-scout allows Reflected XSS.This issue affects Satisfaction Reports from Help Scout: from n/a through <= 2.0.3.

Explanation of Vulnerability in Simple Terms

02Summary

Satisfaction Reports from Help Scout versions 2.0.3 and earlier contain a cross-site scripting (XSS) vulnerability. An attacker can inject malicious scripts that execute in a victim's browser when they view affected pages. The vulnerability requires user interaction and can affect other users or the site itself depending on context.

What an attacker can do

03Attacker Capabilities

Inject malicious scripts that run in a victim's browser when they view affected content.

Potential impact on your site

04Site Impact

Users visiting affected pages may have their sessions hijacked, credentials stolen, or site data compromised.

Conditions required to exploit

05Prerequisites

Victim must visit a page containing the attacker's malicious input; no authentication required.

Key dates

06Disclosure timeline

November 9, 2024 CVE published
May 11, 2026 Record updated

Related vulnerabilities

08Related CVE