CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:L
What the vulnerability does
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in ezlab Assist24 Help Desk assist24it allows DOM-Based XSS.This issue affects Assist24 Help Desk: from n/a through <= 20150401.2.
Explanation of Vulnerability in Simple Terms
Assist24 Help Desk versions up to 20150401.2 contain a cross-site scripting (XSS) vulnerability that allows attackers with low-level user access to inject malicious scripts. When a victim visits a page containing the attacker's payload, the script executes in their browser with their permissions. This can lead to session hijacking, credential theft, or unauthorized actions on the help desk system.
What an attacker can do
Inject malicious scripts that execute in other users' browsers when they view affected pages.
Potential impact on your site
Help desk users' sessions and data can be compromised; attackers can impersonate staff or steal sensitive support tickets.
Conditions required to exploit
Attacker needs low-level user account access and victim must visit a page containing the malicious payload.
Key dates
External resources
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