CVE-2024-54274 HIGH

CVE-2024-54274: WordPress Octrace Support plugin <= 1.2.7 - Reflected Cross Site Scripting (XSS) vulnerability

Vendor Octrace
Product WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
Weakness CWE-79 · XSS
Published December 13, 2024
Last update April 28, 2026

CVSS base score

7.1/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

What the vulnerability does

01Description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Octrace WordPress HelpDesk & Support Ticket System Plugin – Octrace Support octrace-support allows Reflected XSS.This issue affects WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: from n/a through <= 1.2.7.

Explanation of Vulnerability in Simple Terms

02Summary

The Octrace Support WordPress plugin versions 1.2.7 and earlier contain a stored cross-site scripting (XSS) vulnerability. An attacker can inject malicious scripts that execute in the browsers of site visitors and administrators. The vulnerability affects the plugin's ticket system and can compromise user sessions or steal sensitive data. Update to a version newer than 1.2.7 to resolve this issue.

What an attacker can do

03Attacker Capabilities

Inject malicious scripts that run in visitors' browsers, potentially stealing session tokens or admin credentials.

Potential impact on your site

04Site Impact

Attackers can compromise user accounts, steal admin sessions, or redirect visitors to malicious sites without your knowledge.

Conditions required to exploit

05Prerequisites

No authentication required, but the victim must visit a page containing the injected payload.

Key dates

06Disclosure timeline

December 13, 2024 CVE published
April 28, 2026 Record updated

Related vulnerabilities

08Related CVE