CVE-2024-55985 HIGH

CVE-2024-55985: WordPress YDS Support Ticket System plugin <= 1.0 - SQL Injection vulnerability

Vendor Ydesignservices
Product YDS Support Ticket System
Weakness CWE-89 · SQLi
Published December 18, 2024
Last update April 28, 2026

CVSS base score

8.5/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L

What the vulnerability does

01Description

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Ydesignservices YDS Support Ticket System yds-support-ticket-system allows SQL Injection.This issue affects YDS Support Ticket System: from n/a through <= 1.0.

Explanation of Vulnerability in Simple Terms

02Summary

YDS Support Ticket System versions 1.0 and earlier contain a SQL injection vulnerability in a component requiring low-level authentication. An attacker with a valid user account can inject malicious SQL queries to read sensitive data from the database, including confidential ticket information and user records. The vulnerability also allows limited disruption of service availability.

What an attacker can do

03Attacker Capabilities

Read sensitive data from the database, including ticket contents and user information.

Potential impact on your site

04Site Impact

Confidential support ticket data and user information can be exposed to authenticated attackers.

Conditions required to exploit

05Prerequisites

Attacker must have a valid user account with low-level privileges on the system.

Key dates

06Disclosure timeline

December 18, 2024 CVE published
April 28, 2026 Record updated