CVE-2024-8632 MEDIUM

CVE-2024-8632: KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

Vendor Logoninc
Product KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
Weakness CWE-862 · Missing authorization
Published October 1, 2024
Last update April 8, 2026
View on NVD All CVEs

CVSS base score

6.5/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

What the vulnerability does

01Description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Key dates

02Disclosure timeline

October 1, 2024 CVE published
April 8, 2026 Record updated