CVE-2025-10696 HIGH

CVE-2025-10696: OpenSupports 4.11.0 — Insecure Direct Object Reference in supervised list

Vendor Opensupports
Product OpenSupports
Weakness CWE-863 · Incorrect authorization
Published October 3, 2025
Last update October 6, 2025

CVSS base score

7.1/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.

Key dates

02Disclosure timeline

October 3, 2025 CVE published
October 6, 2025 Record updated