CVE-2025-12085 MEDIUM

CVE-2025-12085: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Empty

Vendor Elextensions
Product ELEX WordPress HelpDesk & Customer Ticketing System
Weakness CWE-862 · Missing authorization
Published November 21, 2025
Last update April 8, 2026
View on NVD All CVEs

CVSS base score

4.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality None
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

What the vulnerability does

01Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

Key dates

02Disclosure timeline

November 21, 2025 CVE published
April 8, 2026 Record updated

Related vulnerabilities

04Related CVE

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