CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
What the vulnerability does
The Smartsupp – live chat, AI shopping assistant and chatbots plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'code' parameter in all versions up to, and including, 3.9.1 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with Subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Explanation of Vulnerability in Simple Terms
Smartsupp versions up to 3.9.1 contain a cross-site scripting vulnerability that allows authenticated users to inject malicious scripts affecting other users. The vulnerability has a changed scope, meaning the impact extends beyond the vulnerable component itself. An attacker with low-level account access can craft malicious input that executes in other users' browsers, potentially compromising their sessions or data.
What an attacker can do
Inject malicious scripts that execute in other users' browsers, potentially stealing session data or performing actions on their behalf.
Potential impact on your site
Users of your Smartsupp chat widget may have their sessions compromised or be redirected to malicious sites by attackers with basic account access.
Conditions required to exploit
Attacker must have a low-privilege account on the Smartsupp service; no user interaction required from victims.
Key dates
External resources
Related vulnerabilities
