What the vulnerability does
01Description
The WSChat – WordPress Live Chat plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'reset_settings' AJAX endpoint in all versions up to, and including, 3.1.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to reset the plugin's settings.
Explanation of Vulnerability in Simple Terms
02Summary
WSChat versions 3.1.6 and earlier lack proper authorization checks, allowing authenticated users to modify chat settings or data they should not have access to. An attacker with a low-privilege WordPress account can change configuration or interfere with chat functionality. Update to a version newer than 3.1.6 to resolve this issue.
What an attacker can do
03Attacker Capabilities
Modify chat settings or data without proper authorization as a low-privilege user.
Potential impact on your site
04Site Impact
Unauthorized users can alter chat configurations, potentially disrupting customer support or modifying chat behavior.
Conditions required to exploit
05Prerequisites
Attacker must have a valid WordPress user account with at least low-level privileges.
Key dates
06Disclosure timeline
November 19, 2025
CVE published
April 8, 2026
Record updated