CVE-2025-13657 MEDIUM

CVE-2025-13657: HelpDesk contact form plugin <= 1.1.5 - Cross-Site Request Forgery to Settings Update via handle_query_args

Vendor Helpdeskcom
Product HelpDesk Contact Form
Weakness CWE-352 · CSRF
Published January 7, 2026
Last update April 8, 2026

CVSS base score

4.3/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Confidentiality None
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

What the vulnerability does

01Description

The HelpDesk contact form plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.1.5. This is due to missing or incorrect nonce validation on the handle_query_args() function. This makes it possible for unauthenticated attackers to update the plugin's license ID and contact form ID settings via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.

Explanation of Vulnerability in Simple Terms

02Summary

HelpDesk Contact Form versions 1.1.5 and earlier are vulnerable to cross-site request forgery (CSRF). An attacker can craft a malicious webpage that, when visited by a logged-in site administrator, performs unwanted actions on the form without their knowledge. The vulnerability requires the victim to visit the attacker's page while authenticated to the site.

What an attacker can do

03Attacker Capabilities

Perform unwanted actions on the contact form by tricking an authenticated admin into visiting a malicious webpage.

Potential impact on your site

04Site Impact

An attacker could modify form settings, delete submissions, or alter configuration without your consent.

Conditions required to exploit

05Prerequisites

The site admin must be logged in and visit a page controlled by the attacker.

Key dates

06Disclosure timeline

January 7, 2026 CVE published
April 8, 2026 Record updated