What the vulnerability does
01Description
The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on the 'delete_single_ticket_callback' and 'change_ticket_status_callback' functions in all versions up to, and including, 1.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary support tickets and modify their status.
Explanation of Vulnerability in Simple Terms
02Summary
The ilGhera Support System for WooCommerce versions 1.2.6 and earlier lack proper authorization checks. An unauthenticated attacker can modify data on the site by sending network requests without needing valid credentials or user interaction. The vulnerability affects the integrity of stored information but does not expose sensitive data or cause service disruption.
What an attacker can do
03Attacker Capabilities
Modify data on the site without authentication.
Potential impact on your site
04Site Impact
Attackers can alter support system data, tickets, or settings without logging in.
Conditions required to exploit
05Prerequisites
Network access to the site; no authentication or user interaction required.
Key dates
06Disclosure timeline
January 6, 2026
CVE published
April 8, 2026
Record updated