CVE-2025-20374 MEDIUM

CVE-2025-20374: Cisco Unified Contact Center Express Arbitrary File Download Vulnerability

Vendor Cisco
Product Cisco Unified Contact Center Express
Weakness CWE-22 · Path traversal
Published November 5, 2025
Last update November 5, 2025

CVSS base score

4.9/10
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

Key dates

02Disclosure timeline

November 5, 2025 CVE published
November 5, 2025 Record updated