CVE-2025-22512 MEDIUM

CVE-2025-22512: WordPress Help Scout Plugin <= 6.5.6 - Broken Access Control vulnerability

Vendor Boldgrid

Product Help Scout

Weakness CWE-862 · Missing authorization

Published January 7, 2025

Last update May 11, 2026

View on NVD All CVEs

CVSS base score

4.3/10

Attack vector Network

Attack complexity Low

Privileges required None

User interaction Required

Confidentiality None

Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

What the vulnerability does

01Description

Missing Authorization vulnerability in BoldGrid Help Scout help-scout allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Help Scout: from n/a through <= 6.5.6.

Explanation of Vulnerability in Simple Terms

02Summary

BoldGrid Help Scout versions up to 6.5.6 lack proper authorization checks, allowing an attacker to modify data through a crafted request. The vulnerability requires user interaction—typically clicking a malicious link—but does not require authentication. The integrity impact is limited to specific data modification without affecting confidentiality or availability.

What an attacker can do

03Attacker Capabilities

Modify data in Help Scout through a crafted request if a user clicks a malicious link.

Potential impact on your site

04Site Impact

Unauthorized data modification in Help Scout if users are tricked into clicking malicious links.

Conditions required to exploit

05Prerequisites

No authentication required. Victim must click a link or visit a page controlled by the attacker.

Key dates

06Disclosure timeline

January 7, 2025 CVE published

May 11, 2026 Record updated

External resources

07References

NVD — National Vulnerability Database https://nvd.nist.gov/vuln/detail/CVE-2025-22512 CWE — Common Weakness Enumeration https://cwe.mitre.org/data/definitions/862.html AskarLabs — CWE-862 write-up Missing Authorization

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