CVE-2025-22762 MEDIUM

CVE-2025-22762: WordPress Octrace Support Pro plugin <= 1.2.7 - Cross Site Scripting (XSS) vulnerability

Vendor Octrace
Product WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
Weakness CWE-79 · XSS
Published January 15, 2025
Last update April 28, 2026

CVSS base score

5.9/10
Attack vector Network
Attack complexity Low
Privileges required High
User interaction Required
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L

What the vulnerability does

01Description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Octrace WordPress HelpDesk & Support Ticket System Plugin – Octrace Support octrace-support allows Stored XSS.This issue affects WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: from n/a through <= 1.2.7.

Explanation of Vulnerability in Simple Terms

02Summary

The Octrace Support WordPress plugin versions 1.2.7 and earlier contain a stored cross-site scripting (XSS) vulnerability. An authenticated admin can inject malicious scripts that execute in other users' browsers when they view affected pages. The vulnerability requires admin privileges and user interaction to exploit, but can affect site visitors across the application.

What an attacker can do

03Attacker Capabilities

Inject malicious scripts that run in other users' browsers when they view the plugin's pages.

Potential impact on your site

04Site Impact

A compromised admin account can inject scripts affecting all site visitors, potentially stealing credentials or redirecting users.

Conditions required to exploit

05Prerequisites

Admin-level access to the WordPress site; victim must view a page containing the injected script.

Key dates

06Disclosure timeline

January 15, 2025 CVE published
April 28, 2026 Record updated

Related vulnerabilities

08Related CVE