CVE-2025-24391 MEDIUM

CVE-2025-24391: Possible user enumeration

Vendor Otrs Ag
Product OTRS
Weakness CWE-203
Published July 14, 2025
Last update July 14, 2025
View on NVD All CVEs

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality Low
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

What the vulnerability does

01Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

Key dates

02Disclosure timeline

July 14, 2025 CVE published
July 14, 2025 Record updated