CVE-2025-2493 HIGH

CVE-2025-2493: Path Traversal vulnerability in Softdial Contact Center

Vendor Sytel Ltd
Product Softdial Contact Center
Weakness CWE-22 · Path traversal
Published March 18, 2025
Last update March 18, 2025

CVSS base score

8.7/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.

Key dates

02Disclosure timeline

March 18, 2025 CVE published
March 18, 2025 Record updated