What the vulnerability does
01Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
CISA mandated remediation
02CISA Required Action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Key dates
03Disclosure timeline
May 7, 2025
CVE published
November 19, 2025
Record updated