CVE-2025-30880 HIGH

CVE-2025-30880: WordPress JS Help Desk plugin <= 2.9.2 - Broken Access Control vulnerability

Vendor Joomsky
Product JS Help Desk
Weakness CWE-862 · Missing authorization
Published April 1, 2025
Last update April 28, 2026

CVSS base score

7.5/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality None
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

What the vulnerability does

01Description

Missing Authorization vulnerability in JoomSky JS Help Desk js-support-ticket allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects JS Help Desk: from n/a through <= 2.9.2.

Explanation of Vulnerability in Simple Terms

02Summary

JS Help Desk versions 2.9.2 and earlier lack proper authorization checks, allowing unauthenticated attackers to disrupt service availability. An attacker can send network requests without credentials to trigger a denial-of-service condition. No user interaction is required. This affects all installations of the affected versions.

What an attacker can do

03Attacker Capabilities

Make the site unavailable by sending requests that consume resources or crash the service.

Potential impact on your site

04Site Impact

Your help desk site could become unavailable to legitimate users without warning or authentication barrier.

Conditions required to exploit

05Prerequisites

Network access only; no authentication or user interaction required.

Key dates

06Disclosure timeline

April 1, 2025 CVE published
April 28, 2026 Record updated