What the vulnerability does
01Description
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.1.
Explanation of Vulnerability in Simple Terms
02Summary
JS Help Desk versions 2.9.1 and earlier contain a path traversal vulnerability that allows unauthenticated attackers to read arbitrary files from the server. An attacker can craft requests to access files outside the intended directory, potentially exposing sensitive configuration files, database credentials, or other confidential data. No user interaction is required.
What an attacker can do
03Attacker Capabilities
Read arbitrary files from the server, including sensitive configuration and credential files.
Potential impact on your site
04Site Impact
Sensitive files like database credentials, API keys, and configuration data may be exposed to unauthorized access.
Conditions required to exploit
05Prerequisites
Network access to the vulnerable application; no authentication or user interaction required.
Key dates
06Disclosure timeline
April 1, 2025
CVE published
April 28, 2026
Record updated