CVE-2025-30882 HIGH

CVE-2025-30882: WordPress JS Help Desk plugin <= 2.9.1 - Arbitrary File Download vulnerability

Vendor Joomsky
Product JS Help Desk
Weakness CWE-22 · Path traversal
Published April 1, 2025
Last update April 28, 2026

CVSS base score

7.5/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Confidentiality High
Integrity None

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

What the vulnerability does

01Description

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.1.

Explanation of Vulnerability in Simple Terms

02Summary

JS Help Desk versions 2.9.1 and earlier contain a path traversal vulnerability that allows unauthenticated attackers to read arbitrary files from the server. An attacker can craft requests to access files outside the intended directory, potentially exposing sensitive configuration files, database credentials, or other confidential data. No user interaction is required.

What an attacker can do

03Attacker Capabilities

Read arbitrary files from the server, including sensitive configuration and credential files.

Potential impact on your site

04Site Impact

Sensitive files like database credentials, API keys, and configuration data may be exposed to unauthorized access.

Conditions required to exploit

05Prerequisites

Network access to the vulnerable application; no authentication or user interaction required.

Key dates

06Disclosure timeline

April 1, 2025 CVE published
April 28, 2026 Record updated