CVSS base score
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
What the vulnerability does
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows SQL Injection.This issue affects JS Help Desk: from n/a through <= 2.9.2.
Explanation of Vulnerability in Simple Terms
JS Help Desk versions 2.9.2 and earlier contain a SQL injection vulnerability accessible over the network without authentication. An attacker can query or modify the database directly, potentially exposing sensitive data or disrupting service. The vulnerability affects the entire system scope due to database-level access.
What an attacker can do
Query or modify the database without logging in, exposing user data or disrupting the help desk.
Potential impact on your site
Attackers can steal customer data, support tickets, or credentials; disrupt service availability.
Conditions required to exploit
Network access to the JS Help Desk installation; no authentication or user interaction required.
Key dates
External resources
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