CVE-2025-31626 HIGH

CVE-2025-31626: WordPress Support Helpdesk Ticket System Lite plugin <= 4.5.2 - Reflected Cross Site Scripting (XSS) vulnerability

Vendor M. Ali Saleem
Product Support Helpdesk Ticket System Lite
Weakness CWE-79 · XSS
Published April 3, 2025
Last update April 28, 2026

CVSS base score

7.1/10
Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Confidentiality Low
Integrity Low

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

What the vulnerability does

01Description

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in M. Ali Saleem Support Helpdesk Ticket System Lite ticket-help-desk-system-lite allows Reflected XSS.This issue affects Support Helpdesk Ticket System Lite: from n/a through <= 4.5.2.

Explanation of Vulnerability in Simple Terms

02Summary

Support Helpdesk Ticket System Lite versions 4.5.2 and earlier contain a cross-site scripting (XSS) vulnerability that allows attackers to inject malicious scripts into web pages viewed by other users. The vulnerability requires user interaction—typically clicking a malicious link—and can affect users across different parts of the application. An attacker can steal session cookies, redirect users, or deface content.

What an attacker can do

03Attacker Capabilities

Inject malicious scripts that execute in other users' browsers, stealing session data or redirecting them to phishing sites.

Potential impact on your site

04Site Impact

Users' sessions and data are at risk if they click malicious links. Site reputation can be damaged if attackers deface pages or redirect visitors.

Conditions required to exploit

05Prerequisites

No authentication required. Victim must click a malicious link or visit an attacker-controlled page that triggers the vulnerability.

Key dates

06Disclosure timeline

April 3, 2025 CVE published
April 28, 2026 Record updated