CVE-2025-47658 CRITICAL

CVE-2025-47658: WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability

Vendor Elextensions
Product ELEX WordPress HelpDesk & Customer Ticketing System
Weakness CWE-434 · Unrestricted file upload
Published May 23, 2025
Last update May 12, 2026

CVSS base score

9.9/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality High
Integrity High

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

What the vulnerability does

01Description

Unrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Upload a Web Shell to a Web Server.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through <= 3.2.9.

Explanation of Vulnerability in Simple Terms

02Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin allows authenticated users with low privileges to upload files without restriction. An attacker can upload malicious files—including PHP scripts—to execute arbitrary code on the site. The vulnerability affects all versions up to 3.2.9 and has a wide scope of impact across the site.

What an attacker can do

03Attacker Capabilities

Upload and execute malicious files, including PHP code, to take control of the site.

Potential impact on your site

04Site Impact

Complete site compromise: attackers can run code, steal data, modify content, or lock you out.

Conditions required to exploit

05Prerequisites

Attacker must have a low-privilege WordPress account (e.g., subscriber or contributor role).

Key dates

06Disclosure timeline

May 23, 2025 CVE published
May 12, 2026 Record updated