CVE-2025-48390 HIGH

CVE-2025-48390: FreeScout Vulnerable to Remote Code Execution (RCE)

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-94 · Code injection
Published May 29, 2025
Last update May 30, 2025

CVSS base score

8.6/10
Attack vector Network
Attack complexity Low
Privileges required High
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

What the vulnerability does

01Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.

Key dates

02Disclosure timeline

May 29, 2025 CVE published
May 30, 2025 Record updated