CVE-2025-48474 MEDIUM

CVE-2025-48474: FreeScout Vulnerable to Insufficient Authorization

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-863 · Incorrect authorization
Published May 29, 2025
Last update May 29, 2025

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

Key dates

02Disclosure timeline

May 29, 2025 CVE published
May 29, 2025 Record updated