CVE-2025-48482 MEDIUM

CVE-2025-48482: FreeScout Has Business Logic Errors

Vendor Freescout-Help-Desk
Product freescout
Weakness CWE-841
Published May 30, 2025
Last update May 30, 2025

CVSS base score

5.3/10
Attack vector Network
Attack complexity Low
Privileges required Low
User interaction None
Confidentiality
Integrity

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

What the vulnerability does

01Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Key dates

02Disclosure timeline

May 30, 2025 CVE published
May 30, 2025 Record updated